February 17th, 2011
my sister gave Olive these labels for Christmas.. and of courses they got crammed into a pile of receipts and envelopes that I wanted to make sure were not thrown out in the giant Christmas pile that was my mommas living room..
alas.. I found them a couple weeks ago and started labeling olives goods.. they were such a great idea.. they don’t come off in the wash.. and now she knows whats hers.. I decided to send these out for some gifts to some sweet little babies I know for their birthdays.. because now-a-days.. kiddies have so much stuff.. I can never figure out what to buy them.. clothes and toys are in abundance.. and so.. I ordered them.. it was also convenient being a Canadian company.. so I could ship them easily right to their doors.. and who are we kidding.. who doesn’t love getting mail :)
while emailing Miss. Vida Blues to hopefully make it in time for her third birthday.. I accidentally wrote her birthday note where the comments or questions notes go.. and then I received this sweet email from Mrs.Deanna..
Hi Kacey,
I’m afraid we don’t typically do gift cards anymore. Our marketing department is working on creating an even jazzier gift card system but until we’ve got that in place, we’ve discontinued the gift cards. However, I didn’t want Vida to miss out on your nice birthday message, so I’ve personally made one up for her. I pulled out my coloured markers (which I love any excuse to use them, anyways – heehee!), and used my brightest style … it’s very cute, if I do say so myself! It was easy to make it so, with such a fun message that you composed..
so sweet right! this woman realized what a knob I was and printed up her own little card for her!!
I responded back with a huge thank you.. and told her Miss.Vida blues mommy had just emailed me telling me how much she loves mail.. and now.. she would be getting this little card to boot..
she then sent me back another message..
Hello Kacey,
Arrrgh! You know what they say about the best laid plans? … I had a beautiful little card all made up for Vida as I mentioned, and I brought it back to our packing department yesterday attached to a note with the order number, and instructions to include it in the envelope. Unfortunately, it was missed and didn’t end up getting packed. Little Miss Vida Blue’s Sticky Labels were shipped yesterday, sans gift card!
L
I feel just awful about this – I promised you it would be enclosed, and I worked so hard to make the card so nice! Here’s what I’m going to do, to make this up to you and Miss Vida Blue:
I’m still going to send the gift card … and I’m going to include some Tag-Mates with it too. We certainly wouldn’t want to send it empty, and this will give Vida and her mom a chance to try out our most popular method of clothing labels. I figure if a little girl’s going to party like a rockstar, she must have a pretty admirable wardrobe! Heehee! These Tag-Mates are super quick and easy (just peel and stick right to the care tag inside the clothes), and guaranteed to be laundry safe. They will help keep all those sweaters, hats, scarves, and other stuff out of the lost and found bin at daycare/school/dance classes.
J
ok.. who is this wonder woman!! I thanked her yet again.. and said how nice it was to have someone that also likes to “pay it forward”.. and she totally went out of her way for this sweet little lady.. and I thought that was the end of it.. until I went to check my mail this afternoon and there was a FedEx package on my door step.. I immediately noticed the mabel label signs.. and my first though was that one of these kiddies hadn’t received their labels.. and they were in fact on my doorstep.. until I opened the bag..
I am someones customer of the day! pretty sweet if I dont say so myself.. it actually melted my heart.. this woman could have laughed at my mistake.. send out the labels.. and been on her way.. and instead.. she gave away extras.. and made my afternoon..
nothing sweeter than the kindness of strangers!!
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